Obscurum Grimoire LLC assumes no liability for potential allergic reactions, or harm caused by not following these guidelines. Reading and Accepting these terms are required before being able to view items in store and purchase.
Shipping options list an approximation of how long items will take to be delivered. These approximations are not guaranteed and refunds will not happen just because shipping is taking longer than expected. We need to all be considerate of the fact that once it is in the hands of the postal service, it is out of our control. If you would like to contact the postal carrier regarding your concerns about delivery, feel free to do so. You have the tracking number. It is not to be put on Obscurum Grimoire to do this.
Obscurum Grimoire is not responsible for any lost or stolen packages. Once you have received your tracking number and the postal service has received the order, the job of Obscurum Grimoire is completed and the rest is in the fate of the postal service. If you worried about theft from your front door or mailbox, you may want to consider getting a P.O. Box. Obscurum Grimoire is not responsible for following up with postal service or customs if an item is lost or taking longer than expected in transit. You are provided with a tracking number to do this yourself if need be.
If you do not read these disclaimers and you email me about any of the above mentioned, I will simply link you to this page to re-read. Perhaps someday the company will grow to where there is a level of customer support that has staff who can help track down orders, or the resources to take on more liability with shipping mishaps, but at its early growing phases, these things are just not feasible. I understand this is not ideal.
International Shipping:
UPS and USPS are your options at checkout. If you use USPS, note that tracking usually stops once the package has left the US. It is then in the hands of your countries customs and postal service and there is nothing Obscurum Grimoire or USPS can do to follow up, so that needs to be done on your end. There may be long waiting periods with no updates. This has not been an issue with most countries, but there have been a few (Sweden, Saudi Arabia, Kazakhstan), that we held in their customs for several months. There will be no refunds if customs is holding your package for an unfair amount of time. I am telling you right now that this is a possibility, as the postal service has told me each country is entitled to hold something for as long as they want and there is nothing we can do about it.
Fragrance Art:
Obscurum Grimoire is “fragrance art” which is a category on its own. Use Obscurum Grimoire like you would any other fragrance: AT YOUR OWN RISK. All fragrances have been tested on myself and friends prior to release and there have been no issues, but everyone’s skin is different. If you have sensitive skin it may be best to test on a small batch of skin first. To avoid irritation…simply avoid spraying on skin. Spray on clothing instead.
Allergies:
Please email: [email protected] if you have allergies to any ingredients BEFORE YOU BUY. The ingredients will also be on the website and I do provide note breakdowns.
Skin Testing If You Have Sensitive Skin:
Never test on open wounds, abrasions, rashes or any pre-existing injuries. Spray on a test strip of some kind to be able to control rubbing a small amount on your skin in the desired location on your arm. Watch for redness and if reaction occurs, rinse of that patch of skin with soap and water.
Common Sense:
Do NOT drink perfume or you will get sick and maybe die.
Perfume is not a toy and should be kept safely away from small children. Obscurum Grimoire and its affiliates are not liable if you do not take these precautions.
Keep perfume away from open flame.
No liability will be assumed by Obscurum Grimoire LLC or its affiliates if you choose to drink perfume, spray into eyes, into mouth, open wounds or onto rashes, etc.
If you are pregnant, do your own due diligence to learn what ingredients may be unsafe for you or the baby. Obscurum Grimoire LLC and its affiliates are not responsible for any potential harm caused.
Return Policy:
Absolutely No Returns
Defective Products:
Obscurum Grimoire will always send replacements if products leak or break due to defectiveness. Proof of defectiveness and return shipping is at the discussion of the buyer. A bottle should be functional for the life of the fragrance (unless you mistreat it).